Telecommunication was first introduced to Brunei Darussalam as early as 1920 with the installation of international wireless telegraph circuit linking Brunei Darussalam to Labuan. The first telephone service was introduced in the 1930s linking the British Residence Office and his residence.

Jabatan Telekom Brunei was established as a government department in 1952 and has been responsible for the development of communication systems and infrastructure and for the drastic transformation in telecommunication services especially after the county’s independence in 1984.

Presently, Brunei Darussalam has one of the most advanced telecommunication facilities in this region with the fixed line telephone density of 25% second only to Singapore. Brunei Darussalam has an extensive network of external plant consisting of copper and fibre optic cables, completely digital exchanges with adequate international connectivity via the satellite system and the fibre optics submarine cable systems.

In preparation for the corporatisation of JTB, Telekom Brunei Berhad (TelBru) was established in June 2002. Under the Telecommunication Successor Company Order, TelBru is the designated telecommunication successor company to take over the operations of telecommunication services from JTB on the date of corporatisation.

A new regulatory body, the Authority for Info-Communication Technology Industry of Brunei Darussalam (AiTi) has also been established and operational since January 2003 to administer the regulatory function and development of the Info-Communication industry in Brunei Darussalam.